Frequently Asked Questions

All of Oʻahu — Honolulu, Pearl City, Kapolei, Kailua, Kāneʻohe, Waipahu, ʻAiea, ʻEwa Beach, Mililani, Waikīkī and everywhere in between.

Refrigerators, washers, dryers, dishwashers, ranges, ovens and stoves — residential and commercial — plus complex sealed-system refrigerant repairs most technicians cannot handle.

All major brands including Whirlpool, KitchenAid, Maytag, GE, Samsung, Electrolux/Frigidaire, Bosch, Gaggenau, Thermador and Miele — under manufacturer warranty and out of warranty.

We quote an honest, upfront diagnostic fee before we come out, and you approve the repair price before we start work. No surprises.

Most repairs are scheduled within days. PRS CARES members get priority booking, and commercial breakdowns are prioritized.

Our whole-home membership: appliance coverage with parts and labor under one plan, a $125 deductible per claim, priority booking, live technician tracking and 24/7 smart leak protection. Open the app at prscares.app.

Yes. Members are reminded automatically: refrigerator water filter every 6 months, vent hood filter every 3 months, and the annual maintenance visit once a year. You can book the visit straight from the reminder.

Home warranty plans start at $69.99 a month. Call (808) 824-3643 for a free estimate and we will size the plan to your home. Hawaii general excise tax is added at billing.

Yes — we are authorized for manufacturer warranty repairs on many major brands, and we service out-of-warranty appliances for all of Oʻahu.

Wireless sensors that watch under sinks, water heaters and washers 24/7. A detected leak automatically opens an emergency work order and dispatches a technician — with optional automatic main-valve shutoff.